General Policies
For the comfort of our guests, and as our accommodations are limited, we cannot accept reservations for children under 18, pets, or for groups. Occupancy in each guest room is two people.
At this time, we can only accept reservations for weekend stays and there is typically a two-night minimum stay on weekends and holidays but you’re always welcome to inquire about one-night stays. To guarantee your reservation, full payment is required for a one-night stay.
A 50% deposit is required for two nights or more. The balance is due upon arrival. We accept most major credit cards and cash for payment upon arrival.
Cancellation Policy
In order to guarantee your reservations, we must request a valid credit card number. We are a small Bed and Breakfast and cannot absorb late cancellations due to changes in plans, weather, or any reason (s) beyond our control. Cancellations 14 days prior to arrival will be charged a $25.00 cancellation fee. Cancellations made less than 14 days prior to arrival will be charged the full deposit
Simply put, we promise a reserved guest space and the guest promises to arrive.
Damage Policy
Premises are to be left in clean, undamaged condition. Additional charges may be assessed to cover repairs or special cleaning.
Guests will be financially responsible for damage done to the property beyond normal wear and tear. If there is damage to property the guest will be charged on their credit card for any excessive cleaning needed or damages made.
The Guest agrees to indemnify and save Moonshadows owners, free and harmless for any liability, loss or damage, whatsoever, arising from related to or in connection with use of the premises. This includes, but is not limited to, any claim or liability for personal injury or damage or loss of property which is made, incurred, or sustained by the Guest.
Payments Accepted
We accept Discover Card, Master Card, Visa, and cash.