Policies

General Policies

For the comfort of our guests, and as our accommodations are limited, we cannot accept reservations for children under 18, pets, or for groups. Occupancy in each guest room is two people.

All bedrooms are located on the second floor. Also stairs lead up to entrance of our bed and breakfast. Therefore we are not equipped to accommodate persons with physical limitations or disabilities.

There is a lost or un-returned key charge of $10.00 non refundable.

We have a two night minimum stay on weekends, holiday, and other events.To guarantee your reservation, full payment is required for a one-night stay. A 50% deposit is required for two nights or more. The balance is due upon arrival. We accept most major credit cards and cash for payment upon arrival.

Check-In and Check-Out

Check-in time is between 3:00 pm and 10:00 pm and check-out time is 11:00 am.

Cancellation Policy

In order to guarantee your reservations, we must request a valid credit card number. We are a small Bed and Breakfast and cannot absorb late cancellations due to changes in plans, weather, or any reason (s) beyond our control. Cancellations 14 days prior to arrival will be charged a $25.00 cancellation fee. Cancellations made less than 14 days prior to arrival will be charged the full amount of the reservation.

Simply put, we promise a reserved guest space and the guest promises to arrive.

Damage Policy

Premises are to be left in clean, undamaged condition. Additional charges may be assessed to cover repairs or special cleaning.

Guests will be financially responsible for damage done to the property beyond normal wear and tear. If there is damage to property the guest will be charged on their credit card for any excessive cleaning needed or damages made.

The Guest agrees to indemnify and save Moonshadows owners, free and harmless for any liability, loss or damage, whatsoever, arising from related to or in connection with use of the premises. This includes, but is not limited to, any claim or liability for personal injury or damage or loss of property which is made, incurred, or sustained by the Guest.

Payments Accepted

We accept Discover Card, Master Card, Visa, and cash.